Once you have downloaded the file, close your GroupWise client, and run (open) the install file. This upgrade will take around 15 minutes to complete.
Do not attempt this upgrade if:
You are running Windows 2000 (or earlier). Right mouse click on your My Computer icon and select Properties to ascertain the Windows version. This is a permanent restriction as Windows 2000 is no longer supported by Microsoft or other major computer vendors.
If you cannot upgrade to Windows XP or later, you should install the latest GroupWise 7 client to maintain compatibility with the GroupWise 8 system.
You have Microsoft Office with Outlook installed on your PC. In this case, please contact the Help Desk for assistance.