Loyola offers nurses exceptional opportunities to develop their skills and choose from a variety of career paths. As they receive advanced degrees, Loyola nurses move into positions of greater responsibility and leadership. Many Loyola nurses go on to management careers in which they can further influence decisions about patient care from an operational perspective. Meet some of our nursing leaders who have done just that.

Paula Hindle, RN, MSN, MBA, Vice President, Chief Nurse Executive, Nursing
Sue Flores, RN, MS, Associate Vice President, Nursing
Ann Mostofi, RN, MSN, Vice President, Health Care Services
Anne Porter, RN, PhD, Associate VP, Quality and Patient Safety
Barbara Buturusis, RN, MSN, Administrative Director, Neurosciences and Oncology
Diane Deacy, RN, MSN, Administrator Director, Ambulatory Development and Specialty Satellites 
Vada Grant, RN, MPH, Administrative Director, Quality and Resource Management
Jacalyn Kareb, RN, MS, CHPN, Nurse Manager, Home Care and Hospice
Rose Lach, RN, PhD, Administrative Director, Medicine
Sandra Swanson, RN, MS, Administrator Director, Women's and Children's Health
Margaret Vorrier, RN, MSN, Administrative Director, Surgical Services
Cathy Lenz, RN, MSN, Administrative Director, Ambulatory Operations
Cheryl White, RN, Administrator Director, Primary Care and Ambulatory Nursing
Mary Morrow, RN, PhD, APRN, BC, Director of Nursing Administration

Organizational Chart

Nursing Executive Council ( 32.8 KB)

Paula Hindle, RN, MSN, MBA, Vice President
Chief Nurse Executive, Nursing
Health Care Services Administration

Why did you choose to leave bedside caring?
I believed I could have a greater impact on the quality of nursing care in an administrative position. I also like to mentor new and aspiring nurse leaders.

What do you like most about your job?
Every day is different. The environment is always changing, so there are boundless opportunities to learn and develop new skills. It is particularly great to see young professionals flourish in their careers.

How many years have you been working at LUHS?
8-½ years

Where did you attend nursing school?
BSN --- Fitchburg State College, (MA)
MSN -- Duke University, (NC)
MBA -- Simmons College, (MA)
Practice nursing -- Loyola, Duke University Medical Center, (NC), Alexandria Hospital, (VA), Boston University Medical Center, (MA), Faulkner Hospital, (MA) Auburn Hospital, (MA), Tufts New England Medical Center, (MA)

My experience has been administration and Critical Care.

How do your nursing skills help in your administrative role?
Clinical knowledge helps me to make better decisions as an administrator because I understand how care is provided.

Did you receive any additional training or mentoring to help you succeed as an
administrator?
Yes, I received a Master of Business Administration, which has helped me to better negotiate with other administrators.

Additional Comments
I have never stayed at one organization for more than 6 years until now. Loyola is a place that lives its mission. It is a wonderful place to be!

Back to Top

What do you like most about your job?
First of all, I LOVE nursing. I enjoy working with the nursing staff and interacting with the physicians and other healthcare professionals in order to provide the best care for our patients. It is exciting to work with such a talented and dedicated group of individuals to improve the care that we provide to patients at Loyola.

How many years have you been working at LUHS?
25 years

Where did you attend nursing school?
BSN -- University of Iowa
MS -- Northern Illinois University
Practice Nursing -- University of Iowa Hospital and Clinics; VNA of Des Moines; Public Health Association of Polk County; Loyola University Medical Center

How do your nursing skills help in your administrative role?
The nursing process has provided me the foundation for project coordination and problem-solving in a fast paced environment. Knowledge of patient care assisted me in working with a variety of disciplines to further care delivery whether it is clinical information systems, designing a new nursing unit, or establishing a new program.


Did you receive any additional training or mentoring to help you succeed as an administrator?
I believe in life-long learning. I learn something new each day whether it is through a conference, reading an article from a scientific journal or through the people with whom I interact. I have had the opportunity to work with individuals who are willing to share their knowledge and experiences with me. I have gained additional knowledge through leadership positions on community boards and other volunteer organizations.

Back to Top

Anne Porter, RN, PhD, Associate Vice President
Quality and Patient Safety

Why did you choose to leave bedside caring?
I wanted to be able to improve patient care for more patients and support others who provide bedside care. I haven’t left patient care just because I no longer provide “hands on” care; I’m just viewing care from the system level.

What do you like most about your job?
The opportunity to work with staff, physicians and leaders who are so committed to providing high quality patient care and are always willing to work on improving that care. Loyola has an extremely talented faculty and staff, and it’s a privilege to work with them.

How many years have you been working at LUHS?
7 years

Where did you attend nursing school?
BS -- College of St. Teresa, (MN)
MSN -- Loyola University Chicago
PhD -- Northwestern University, Evanston

How do your nursing skills help in your administrative role?
Nurses have great assessment, planning and evaluation skills and these are needed in administrative roles. Nurses are also experts at multi-tasking, and that’s essential in administration also!

Did you receive any additional training or mentoring to help you succeed as an administrator?
My formal education provided knowledge and skills that I use every day. I attended the Wharton Fellows Program in Management for Nurse Executives, and that was very helpful. I’ve also had the opportunity to work with many dynamic nursing leaders over the years who helped shape my view of how to support patient care.

Back to Top

Barbara Buturusis, RN, MSN, Administrative Director
Neurosciences and Oncology

Why did you choose to leave bedside caring?
I don’t think I have. Everything I do is directly related to what happens at the patient bedside. While I am not the hands-on caregiver, I have not left bedside caring. I became interested in working in leadership while a clinical nurse specialist. I was working with a phenomenal nurse executive, and her ability to affect patient care and nursing development redirected my career to care-giving that had broader impact.

What do you like most about your job?
I love working on behalf of patients to influence operational priorities, and I am fortunate to work with a wonderfully talented group of managers and staff in doing this work. When we can make care better, solve a problem for a specific patient or population of patients, that is a good day.

How many years have you been working at LUHS?
Since 1989 (except for 2.5 years)Where did you attend nursing school
AD -- Nursing at Morton Community College 1971
BSN -- Lewis University 1981
MSN -- Loyola University 1984
Practice nursing -- Staff Nurse and Assistant Nurse Manager in Medical Surgical Care; Staff Nurse in Ambulatory Care; Staff Nurse and Nurse Manager in Critical Care; Nursing Staff Educator for Critical Care and Acting Assistant Director for Education; Director of High Tech Home Care; Clinical Nurse Specialist for Critical Care
Manager then Director of Home Care & Hospice; Senior Assistant Director for Home Care and Hospice; Center for Preventive and Rehabilitation Services; General Internal Medicine and Medicine Subspecialty Clinics; Manager in Health Care Consulting for Ernst and Young; Service Line Administrator for Business Planning and Development for Cancer and Neurosciences at Children’s Memorial Hospital; Administrative Director of the Cancer and Neuroscience Service Lines

How do your nursing skills help in your administrative role?
I believe these skills provide a keen understanding of the clinical implications of decision making. It is a unique combination of clinical and management expertise. In many ways, being a clinician of any type makes an administrator more versatile.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I had additional formal training with a consulting firm and obtained a national view of health care. I am currently in the Professional Development Harvard Certificate Program at Loyola.

In addition, I have had professional training in:
Facilitated Session Leader Training
Accelerated Solutions: Rapid Design/Express
Business Change Implementation
Systems Thinking
Tools & Methods of Statistical Process Control
Personal Mastery
Self-Directed Work Teams

My key mentors, Diane Andrica, RN, MSN; Ann Scott Blouin, RN, MSN, MBA, PhD; Jan Radke, MD; Mary Fitzgerald; Trish Cassidy and Martin Massiello, through their mentoring, have helped me to become a better administrator. They have taught me the importance of a mentor to both professional development and career satisfaction.

Back to Top

Why did you choose to leave bedside caring?
My first management assignment was supposed to be temporary — that was
almost 25 years ago! Bedside nursing will always be my passion. However, as a clinical manager, I was able to stay close to patient care activities while expanding my knowledge about health care as a business. Opportunities at the administrative level evolved from my clinical management experience.

What do you like most about your job?
Every day can be a challenge or a reward; this makes my work exciting!
My current position allows me to interact and work closely with physicians and staff from many of the specialty practices and primary care. It’s a constant challenge to keep informed and stay ahead in our rapidly changing health-care environment.

How many years have you been working at LUHS?
Almost 28 years

Where did you attend nursing school?
AD Nursing -- Morton College
BS -- Illinois Benedictine College
MSN -- Loyola University Chicago
Practice nursing -- Maternal Child Health; Ambulatory Services

How do your nursing skills help in your administrative role?
The basic nursing process of assess, plan, implement and evaluate translates extremely well into most business situations, whether it’s working with physicians and staff to introduce a new service, dealing directly with a patient-related issue or working with architects to design a new health-care facility. Understanding patient care from a bedside perspective has been a valuable asset in many of my projects. Nurses offer unique insight into the needs of the patient as well as the nurse. Nurses are natural advocates, not only for the patient and family, but for the profession of nursing.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I’ve been very fortunate throughout my career to work with many nurses and administrators who I considered to be true leaders and champions in a changing health-care environment. I took advantage of their mentoring efforts to create my own management and leadership style over the years.

Back to Top

Vada Grant, RN, MPH, Administrative Director
Quality and Resource Management

Why did you choose to leave bedside caring?
I spent five years as a staff nurse caring for patients in state-operated psychiatric facilities. I was given opportunities in management and project development, and I enjoyed the mental stimulation that these provided. I was then introduced to utilization review, which was a new field at that time, thanks to Medicare! I was hired as one of the first utilization review coordinators at Loyola.

What do you like most about your job?
I enjoy project planning and developing the talents of those people who work in my department. I enjoy the variety each day brings.

How many years have you been working at LUHS?
24 years

Where did you attend nursing school?
BSN -- University of Illinois
Master of Public Health -- Benedictine University
Practice Nursing -- Illinois State Psychiatric Institute, Madden Mental Health Center, DuPage County Health Department, MacNeal Memorial Hospital

How do your nursing skills help in your administrative role?
Clinical nursing knowledge is essential when assessing medical necessity and appropriateness of care and for discussing patient conditions with physicians and insurers. My staff do this every day, so it is important that we communicate effectively as a team.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I have always worked for leaders at Loyola who encouraged my growth and provided opportunities to develop management skills and expertise in several areas. I also took advantage of several development series offered by Human Resources.

Back to Top

Jacalyn (Jackie) Kareb, RN, MS, CHPN, Nurse Manager
Home Care and Hospice

Why did you choose to leave bedside caring?
My transition to management evolved over time. Early on in my career, I gained an appreciation for the need for nurses to become involved in activities that enhance their workplace and the care provided to patients. My interests in quality improvement and projects supporting the overall organization brought me greater involvement in leadership positions.

What do you like most about your job?
I most enjoy the staff I work with. I am constantly learning from them. I also enjoy the opportunity to involve patients and families in their care, helping them to be competent and comfortable in self-care. Most enjoyable is the opportunity to facilitate patients receiving care in the home, where they are often most comfortable and most in control.

How many years have you been working at LUHS?
24 (5 years School of Nursing faculty)

Where did you attend nursing school?
BSN -- Loyola University Chicago
MSN -- University of Illinois, Chicago
Practice Nursing -- VNA Chicago and other home health agencies in the metro Chicago area; Erie Family Health Center; Resurrection Medical Center

How do your nursing skills help in your administrative role?
My nursing skills help me to understand what the staff with whom I work are dealing with out in the community. They also help me to mentor new staff as they develop in their home care or hospice practice. I try to keep current with my clinical skills and enjoy the opportunities (although infrequent) to care for patients.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I had a functional minor in nursing administration while in my masters' program. Most of the administrators with whom I have worked were helpful in my learning to apply this knowledge. Additional practice was gained by serving on boards of directors for several community organizations where I had the opportunity to work with persons from various areas of business and health care. I am fortunate that Loyola also supports ongoing training for management and leadership staff.

Back to Top

Rose Lach , RN, PhD, Administrative Director
Medicine

Why did you choose to leave bedside caring?
To help nursing reach its goal of quality patient care, increased patient satisfaction, and a knowledegable, caring nursing staff.

What do you like most about your job?
Conversing with patients and staff which helps me understand how to improve care and leads to better patient and staff satisfaction.

How many years have you been working at LUHS?
I have two terms: the first was fourteen years; after returning to LUHS, ir has now been another eleven years.

Where did you attend nursing school?
I initially attended Evangelical Nursing School and then Coe College in
Cedar Rapids, Iowa to obtain my BSN. I then obtained my MSN from Loyola University Chicago and my PhD from University of Illinois Chicago.

Where have you practiced nursing?
I have practiced nursing in many institutions: LUHS, Rush Medical Center and Rush Homecare, and Mercy Hopital in Cedar Rapids, Iowa.

How do your nursing skills help in your administrative role?
My nursing skills help me to understand issues and concerns and analyze problems in order to find resolutions. I am also able to better interpret and meet regulations from outside agencies.

Did you receive any additional training or mentoring to help you succeed as an administrator?
My PhD in Nursing Administration. I also attend any continuing education programs offered at LUHS or outside programs as applicable.

Back to Top

Sandra Swanson, RN, MS, Administrative Director
Women’s and Children’s Health Services

Why did you choose to leave bedside caring?
I wanted to use my leadership and administrative skills to impact care for a broader group of patients. I also wanted to work to create an atmosphere that supports nurses in their work, even though there is so much change going on in the health-care environment.

What do you like most about your job?
Helping improve the care and services we provide for our patients and mentoring staff and managers to develop their leadership abilities

How many years have you been working at LUHS?
25

Where did you attend nursing school?
BSN -- Indiana University School of Nursing
Master of Science in Organization Development (MSOD) -- Loyola University Chicago
Practice Nursing -- Riley Children’s Hospital (IN), Cheyenne Memorial Hospital (NE), Loyola University Medical Center

Did you receive any additional training or mentoring to help you succeed as an administrator?
I have had several mentors in my career, both nurses and other leaders who have taught me a lot about myself and helped develop my skills. Some of these people have been my supervisors and my physician partners. I would say the largest contribution to my learning has come from the people whom I have had the privilege to work with as staff. They have taught me an incredible amount about what I have done well and what I can still do much better.

Back to Top

Cathy Lenz, RN, MSN, Administrative Director
Ambulatory Operations

Why did you choose to leave bedside caring?
Had an opportunity to work for the CEO being his liaison with the medical staff.

What do you like most about your job?
Being involved in the developing new programs/services for our patients.

How many years have you been working at LUHS?
Seven years

Where did you attend nursing school?
Received my BSN from Loyola

Where have you practiced nursing?
Spent one year as a new grad on a med-surg floor at Advocate Christ Hospital. I also spent twenty-three years in various positions at Ressurection St. Joseph Hospital.

How do your nursing skills help in your administrative role?
I understand what the staff needs to do their job. Gives me credibility with the faculty when they know that I am a RN and have varied experience in taking care of patients and their families.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I have my Masters in Health Care Administration.

Back to Top

Cheryl White, RN, MSN, Administrative Director
Primary Care and Ambulatory Services Nursing

Why did you choose to leave bedside caring?
It seems as if it chose me – I was always in charge when working and was the “go to” person for decisions even outside of that charge nurse role.

What do you like most about your job?
I like the opportunity to problem solve and make positive changes.

How many years have you been working at LUHS?
2 years

Where did you attend nursing school?
BSN -- University of Tennessee
MSN -- University of Tennessee

How do your nursing skills help in your administrative role?
I think it broadens the way I look at people and issues.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I have attended several conferences and on-site training in the organizations where I have worked.

Back to Top

Mary Morrow, RN, PhD, APRN, BC, Director of Nursing Administration

Why did you choose to leave bedside caring?
The beauty of nursing is that there are many different ways to be present with the people who seek our services.  As a bedside nurse, I kept suggesting differentways to change processes and before I knew it I was asked to take on more responsibility.  I have actually had various bedside/clinical nursing positions interspersed with more traditional managerial/leadership roles along my career path. I enjoy the variety of all the positions I have held and look forward to working with nurses and the multidisciplinary team as we strive to be ever accountable to the people served by nursing.

What do you like most about your job?
I enjoy the variety, the people, and the new learnings.

How many years have you been working at LUHS?
13.5 years

Where did you attend nursing school?
Loyola University Chicago (BSN, MSN in Cardiac Health and Disease Management, and PhD in Nursing).
My experience has been in cardiovascular/cardiology/heart failure, ortho/neuro/general surgical nursing and nursing management.

Where have you practiced nursing?
Rush University Medical Center, Chicago IL
Advocate Good Samaritan Hospital, Downers Grove, IL
Loyola University Health System, Maywood, IL

How do your nursing skills help in your administrative role?
Nursing truly develops one’s critical thinking and investigative skills.  As an administrator one often has to dig deeper into the details and my experiences from nursing have been invaluable.   I have always maintained that my administrative experiences have also changed the way I live nursing.  My approach is different now that I have a new understanding of the lived experiences of healthcare from the patient/family perspective, the staff’s perspective as we co-created new ways of providing quality and safe patient care, as well as the perspective of our other partners in the business of health care.  Understanding others’ experiences and the meaning they associate with those experiences can only enhance the healthcare experience for our patients and staff.

Did you receive any additional training or mentoring to help you succeed as an administrator?
I have had many superb nurse managers, directors, chief nurse executives, administrators, chaplains, peers, patients, physicians, and faculty that have mentored me over the years.  Currently I am also involved in a two-year certificate program in health care leadership.

Back to Top