Patient Services
Specialty Services
- Managed Care Contracts Counseling Services
Loyola University Medical Center has aggressively
contracted with several commercial insurance companies, including HMO,
PPO and POS plans. Loyola is committed to providing comprehensive
psychiatric services including individual and family counseling by a
Licensed Clinical Social Worker. Several of our department’s Social
Workers provide this counseling support as part of their on-going
assignment. We also have one full-time Social Worker who provides
counseling services to those enrolled in these contracted service
plans.
- Telephone Triage and Consultation Service
Loyola University Medical Center, has a dedicated
telephone line (708-216-1358) to offer triage and consultation
services for a variety of community concerns. These concerns would
include, but are not limited to; family issues, substance abuse,
community resources, how to respond to suspected child abuse or
neglect, resources for domestic violence and stress management.
- Loyola Child Advocacy Team
Loyola University Medical Center’s Ronald McDonald
Children’s Hospital is committed to the prevention, treatment and
detection of child abuse. As a response to that commitment, an
interdisciplinary child advocacy team has been assembled to respond to
and support the medical center’s treatment of children who present
with conditions that potentially are the result of either abuse or
neglect. The Child Advocate Team is made up of physicians, social
workers, nurses, and representatives from the state child protection
services agency, legal experts and medical administration. The team
meets weekly to review all reports of Loyola patients that have been
generated to the Department of Children and Family Services, the local
state agency responsible for responding to reports of potential child
abuse or neglect. The Child Advocate Team provides consultation to the
staff immediately involved with the care of these patients, so that as
a medical center, we can fully and effectively advocate for the safety
and well being of the children that we care for. The team is also
available to the medical center staff for consultation to determine if
a report should be intimated to the Department of Children and Family
Services on any child being treated by Loyola, either as an in-patient
or out-patient. The team has been chaired by social work, since its
inception in 1977.
- School Re-Entry Program
Loyola University Medical Center’s Ronald McDonald’s
Children’s Hospital has several children who has missed a
significant amount of school due to illness or injury and benefit from
the services of a school re-entry program. Social Workers, often
paired up with nursing staff, go out to the impacted child’s school
and offer educational support to the child’s classmates, teachers
and other interested educational professionals. This is particularly
helpful for children with burn injuries, or children who have
undergone chemotherapy, who return to school, now looking
"different" than they appeared before being injured or
becoming ill. By providing their classmates’ education regarding
their illness or injury, instead of making fun of the student for
being "different," classmates often have a new found respect
for the child’s courage and stamina in facing what often have been
life threatening afflictions.
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