www.nhtsa.dot.gov/people/injury/ems/leaderguide/index.html
Provides on line and down loadable copies of the reference in section 12 of this manual.
Agency for Healthcare
Research & Quality (AHRQ)
This website
provides evidence based information on healthcare outcomes, quality and cost,
use and access.
Baldrige National Quality Program
Establish criteria
and awards for business, healthcare and education that enhance competitiveness,
quality and productivity of US organizations.
Information on conferences, video’s and educational training materials.
This website is by the National Organization that provides funding for the EMSC Program. It provides background and current information on all programs and resources available for improving child health care.
Health Care Advisory Board
Connects
you with electronic library publications, available on line for printing or
ordering. There is a new
Institute for Healthcare
Improvement
Offers
resources and services to help health care organizations to make dramatic and
long-lasting improvements that enhance clinical outcomes and reduce costs.
Has all of the IOM reports available on-line including
the recent Crossing the Quality Chasm: A New Health System for
the 21st Century (March1,
2001)
Joint Commission on
Accreditation of Healthcare Organizations
Provides
relevant publications for health care professionals and information on a
variety of educational programs.
Provides
additional performance improvement tools that can be utilized as well as
descriptions of QI projects, and other links and resources.
National Association for
This website serves as a mode of networking for their members.
The National Coalition on
Health Care
This organization
is the nations largest and most broadly representative alliance to improve
President’s Advisory
Commission on Consumer Protection and Quality in the Health Care Industry
A Presidential Advisory Commission Report recommending steps to provide a “national commitment to improving health care quality.”
www.sytsma.com/tqmtools/tqmtoolmenu.html
Provides a free, comprehensive reference to the quality tools for anyone on the internet.
National Guideline
Clearinghouse
A public resource
for evidence based clinical practice guidelines, sponsored by The Agency for
Healthcare Research and Quality, The American Medical Association and The
American Association of Health Plans.
Allen, H.M.,
Behr, C., Mercier, C., & Schreifer,
J.: Strategies for Involving
Physicians in Continuous Quality Improvement.
Journal for Healthcare Quality 18(4):21-23, 1996.
Brassard, M. & Ritter, D. The Memory Jogger II: A Pocket Guide of Tools for Continuous
Improvement & Effective Planning.
Carroll, J.G. Monitoring
With Indicators: Evaluating the Quality of Patient Care. Aspen
Publication,
Eastes, L.E. Towards Continuous
Quality Improvement in Trauma Care. Critical Care Nursing Clinics of
Leape, L., Kabcenell, A., Berwick, D., Roessner,
J. Breakthrough Series Guide: Reducing Adverse Drug Events.
McLaughlin CP, & Kaluzny AD. Continuous
Quality Improvement in Health Care: Theory, Implementation and Applications. 2nd.Ed.
Nolan, T., Schall, M.,
Berwick, D., Roessner, J. Breakthrough
Series Guide: Reducing Delays and Waiting Times Throughout the
Healthcare System.
Scholtes, P., Joiner,
B., & Streibel, B. The Team Handbook.
Weiss, K.,