- Can I get a medical consultation online?
For
legal purposes, our physicians cannot respond to
questions regarding diagnoses or treatments online.
It would be considered unprofessional conduct for
a medical professional to provide treatment, electronically
or otherwise, without an adequate patient history
or physical examination to establish a diagnosis,
identify underlying conditions and determine contraindications
to treatments or prescriptions. We recommend you
make an appointment to see an LUHS physician by
calling (708) 216-8563. If you need assistance in
selecting a physician, please call the LUHS Physician
Referral staff at (708) 327-1000 to speak with an
associate who may better assist you.
- If I provide you my diagnosis, can you tell me which
physician I need to see?
Currently
we do not have a mechanism in place to provide online
physician referral. To speak with an associate who
may better assist you, contact the LUHS Physician
Referral staff at (708) 327-1000.
- How do I get the name, e-mail address, phone number,
or mailing address for a physician at Loyola?
Many
of our physicians do not commmunicate with patients
via e-mail. We encourage you to call your physician's
office or nurse directly with your question. Please
see our Programs
& Services page for contact information. If you are a patient, please call (888) LUHS-888. If you are a referring physician, please call (877) MDs-LUHS.
- How can I get a copy of my (or a loved one's) LUHS
medical record?
You
need to fill out an "Authorization
for Disclosure of Medical Record Information"
form and return it with the appropriate fees to:
Loyola
University Health System
Correspondence Department
Maguire Building, Room 0856
2160 South First Avenue
Maywood, IL 60153
You can either download the form from this web site
or you can call (708) 216-3665 to request a form.
If the records are for a deceased patient, you must
provide legal documentation showing power of attorney,
executor of the estate, or a death certificate showing
next-of-kin to obtain records.
If
you are not requesting specific documentation, you
will be sent an abstract that typically includes
history and physical reports, discharge summary,
operative reports, consultations, lab, X-ray, specialized
tests and most recent outpatient visits.
Charges
For ease
of reference, hospitals may be reimbursed for copies
of medical records as follows:
- $0.86
per page for pages 1-25, $0.57 per page for pages
26-50 and $0.29 per page for pages 51 and up.
- $1.43
per page for copies made from microfiche or microfilm.
- Actual
postage will be charged for all copies.
Records
being sent to a physician or a health-care facility
are provided at no charge to the patient.
VALID ID MUST BE SHOWN
AT TIME RECORDS ARE PICKED UP.
Requirements of this
statutory section shall be satisfied within 60 days
of the receipt of a request by a patient, or attorney.
The statutory reference,
for your information, is 735 ILCS 5/8-2001. The
fees will be adjusted yearly commencing on 1/20/03.
Time
Most requests
are processed within 10 business days of receipt.
For more information,
you may contact Loyola University Health System’s
Correspondence Department at (708) 216-3665.
